Your Colours

Payment

Payment is accepted online.

Full advanced payment is required to secure each individual session.

Alternatively, there is an option to pay for a block of sessions if preferred.

Rearranging Sessions

If is necessary for you to rearrange a scheduled session, please give as much notice as possible.

Sessions can be rearranged via your personal log in area on the website, direct email, telephone or text message.

Please note: the rearranged session be subject to availability.

If it is necessary for Julie to rearrange a session she will provide as much notice as possible.

Cancellations

As much notice as possible should be given for cancellations; as you can appreciate session times are allocated to individual clients on a regular basis, consequently Julie is unable to allocate sessions to clients at short notice therefore:

  • Cancellations of 48 hours or more will incur a £70 cancellation fee.
  • Cancellations of less than 48 hours notice will incur the full cost of the session.
  • Failure to attend a session will incur the full cost of the session
  • The 48 hours notice applies to week days only and as such more notice will be required for sessions following weekends or bank holidays.

Sessions can be cancelled via your personal log in area on the website, direct email, telephone or text message.

In the unlikely event a session is cancelled by Julie, you will be given reasonable notice whenever possible. No charges will be incurred.

Please also refer to your individual signed contract with Julie.